Global Limousine Services Inc.Privacy
policy.
What we collect, and what we do with it.
We collect what a booking needs and very little else. This sets out what is gathered, who it is shared with, how long it is kept and how to ask us to delete it.
Prefer to talk? Call or text (202) 386-1681, any hour.
Privacy policy
How your information is handled
This policy covers globallimoservices.com and any booking made through it or by phone.
Information you give us
- Booking details — your name, email address, telephone number, pickup and drop-off addresses, date and time of travel, number of passengers, flight or tail number where relevant, and any special instructions such as a child seat or meet-and-greet request.
- Payment information — card details are entered into our booking provider or payment processor and are processed by them. We do not store full card numbers on our own systems.
- Correspondence — if you call, text or email us, we keep a record of that contact so we can answer you and manage your reservation.
Information collected automatically
- Usage data — pages viewed, approximate location derived from IP address, device and browser type, referring website, and how you move through the site.
- Cookies and similar technologies — small files placed on your device that let the site function and let us measure how it is used. See section 5.
How we use your information
- To arrange, confirm and carry out your reservation, and to assign a chauffeur and vehicle.
- To track your flight where you have given us flight details, so your pickup time can be adjusted.
- To take payment and issue receipts.
- To contact you about your booking by phone, text or email.
- To measure how our advertising and website perform, so we can improve them.
- To meet our legal, insurance and licensing obligations.
Who we share it with
We do not sell your personal information. We share it only where it is needed to provide the service:
- Chauffeurs and affiliate operators — the name, contact number and journey details needed to complete your trip, including where a trip outside our own fleet’s coverage is fulfilled by a vetted affiliate.
- Our reservation platform — bookings are processed through LimoAnywhere, which stores reservation data on our behalf.
- Payment processors — to take and settle payment.
- Analytics and advertising providers — Google, as described in section 5.
- Authorities or insurers — where we are required to by law, or in connection with a claim.
Cookies, analytics and advertising
This website uses Google Analytics 4 and Google Ads conversion tracking, delivered through Google Tag Manager. These set cookies that help us understand how visitors find and use the site, and whether an advertisement led to a booking or a phone call. They may record that a call or booking took place, but the content of a phone call is not recorded by this website.
You can opt out of Google Analytics using Google’s browser add-on at tools.google.com/dlpage/gaoptout, manage advertising personalisation at myadcenter.google.com, and block or delete cookies in your browser settings. Blocking cookies will not stop you from making a booking.
How long we keep it
We keep reservation and payment records for as long as needed to provide the service and to satisfy tax, insurance and licensing requirements, after which they are deleted or anonymised. Analytics data is retained according to the retention period set in our Google Analytics property.
Your choices and rights
- You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it.
- You may ask us to stop contacting you for marketing purposes at any time. We will still need to contact you about a booking you have made.
- Depending on where you live, you may have additional rights — for example residents of California may have rights to know, delete, and opt out of sale or sharing of personal information. We do not sell personal information.
- To make any of these requests, contact us using the details in section 11. We may need to verify your identity first.
Text messages and calls
If you provide a mobile number we may contact you by text or by telephone about your reservation — for example to confirm a pickup or tell you your chauffeur has arrived. Message and data rates may apply. You can ask us to stop sending texts at any time.
Security
We take reasonable technical and organisational measures to protect the information we hold. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children
Our services are booked by adults. We do not knowingly collect personal information from children under 13. Where a child travels, we collect only what the booking adult provides, such as the need for a child seat.
Contact us
Questions about this policy, or a request about your information, can be sent to contact@globallimoservices.com or (202) 386-1681.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised, and the current version will always be published on this page.
See also our Terms & Conditions.
Elsewhere
The rest of the site